This is particularly interesting in light of strategy, business process and how we might react (or...should be reacting now) to this "new normal" post the pandemic. I'm struck with how businesses might pivot to this new economy and the continued challenges to brick-and-mortar strategies to engage consumers. There are also material impacts to the nonprofit sector and how this "new normal" might push them. I believe philanthropy and donor engagment will look completely different post Covid-19...